Effective Date: 01-January-2025
Last Updated: 11-July-2025
Better Quality Software Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including the Better Quality Software (our cloud-based quality assurance platform) and the Better Quality Automation Chrome extension.
By accessing or using our services, you agree to the terms of this Privacy Policy.
We collect the following types of information:
Account registration details: name, email address, organization name.
Support requests or feedback submitted through our website or within the software.
Billing information (only through our third-party payment processors).
When you use Better Quality Software or the Better Quality Automation extension:
IP address and browser type.
Usage data including features accessed, time stamps, and performance logs.
Device information including operating system, browser version, and screen resolution.
The Better Quality Automation Chrome extension collects:
Selected HTML elements’ properties (XPath, CSS Selectors, attributes).
Domain name of the visited website (only for context of element extraction).
No personally identifiable information (PII) or cookies are collected from websites you visit.
We use your information to:
Provide, operate, and improve our services.
Respond to customer inquiries and provide support.
Send you updates, security alerts, and administrative messages.
Analyze service usage to improve performance and usability.
Prevent fraud, abuse, and enforce our terms of service.
All data is stored securely on cloud servers located in USA/Canada.
We retain user data for as long as necessary to provide services and comply with legal obligations.
Extension data is ephemeral and not stored unless explicitly saved within the platform.
We do not sell, trade, or rent your personal information. We may share your information only:
With third-party service providers (e.g., cloud hosting, analytics, support tools) under strict confidentiality agreements.
If required by law, legal process, or to protect the rights, property, or safety of our users or the public.
During a business transfer such as merger, acquisition, or asset sale, provided adequate privacy safeguards are implemented.
Access and Update: You may access and update your personal information via your account settings.
Data Deletion: You may request deletion of your personal data by contacting us.
Opt-Out: You can unsubscribe from marketing emails at any time.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security method is 100% secure.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
If you are accessing our services from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate.
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Better Quality Software Inc.
#100, 111 – 5th Ave SW, Suite 367
Suncor Energy Centre, Alberta, Canada T2P 3Y6
📧 Email: info@betterqualitysoftware.com
Better Quality Software is built to address business process workflow based testing for each job role in a medium or large enterprise helping to streamline and reduce testing time for Subject Matter Experts or Functional resources supporting IBM Maximo or ERP applications.
Address #100, 111 – 5th Ave SW, Suite 367 Calgary, Alberta,Canada T2P 3Y6